Help
Returns
We want you to love what you receive. If something isn't right, we'll make it right.
The essentials
- 30 days for exchanges or returns from the day you receive your order.
- The item must be unworn, unwashed, and with its original tag.
- Size or color exchanges are subject to availability.
How to start
Email hello@thecatalyst.store with your order number and what you need. We reply within 24 hours with next steps.
Because each piece is made on demand, we can't accept returns of worn items or customizations outside our standard line.
For the catalyst in you